Our customers come first. If we serve them, our own success will follow. This includes consumers as well as retailers and distributors. This is a very real value in our business and is one that helps us make the right decisions – even if they are not always the easiest ones.
Speed is important to us. We strive to serve our customers as quickly and as completely as possible.
We stress creativity and imagination in everything we do. Opportunities for innovation are all around us and are in some of the biggest, most mature categories. We strive to develop innovations that define brand new categories.
We have little reverence for the way things have always been done. We believe that no category or product is safe from innovation – and we’re fearless when it comes to entering new businesses. “Why not us?” is a question we often ask.
We place a very high value on involving the most talented people we can find. We bring in the best and brightest full-time associates and choose world-class service providers who share our passion for serving customers.
Information technology is core to our business. Knowledge of what is happening in the marketplace delivers powerful insights that help us recognize opportunities and quickly create solutions.
Humility, creativity, energy, passion and speed define our business.